Office Address
123 Main Street, New York, NY 10001, United States
123 Main Street, New York, NY 10001, United States
Enter your The Jordans tracking number to see the current status, scan history, and expected delivery date of your shipment.
Where is my tracking number? Your The Jordans tracking number (format ALX-XXXX-XXXX-XXXX) is emailed to you from info@example.com within two hours of pickup. It also appears on your shipping receipt and booking confirmation. Can't find it? Contact us and we'll resend it.
Common questions about tracking your The Jordans shipment.
I never received a tracking email.
Tracking numbers go out within two hours of pickup. Check your spam folder for emails from info@example.com, then request a resend.
I lost my tracking number.
Send us your name, the origin city, and the approximate ship date. Your operator can look up the tracking ID and resend it within an hour. Contact your operator.
My tracking number isn't working.
Tracking activates after the first scan at our origin warehouse. If it has been more than 24 hours since pickup, flag it for review.